Privacy Policy
Last updated: 9/23/2026
This policy explains what information Shortline AV collects when you use shortlineav.com, why we collect it, and what we do with it.
Shortline AV is a brand of Short Family Farms, based in Morristown, Arizona.
Information you give us:
When you place an order, we collect:
Name
Email address
Shipping address
Billing address
Phone number, if you provide one
When you contact us through a form on this site, we collect your name, email address, and whatever you write in the message.
We never see or store your full payment card number. Card details are entered directly into our payment processor’s secure fields and are transmitted to them, not to us. We receive only a confirmation and the last four digits.
Information collected automatically:
When you visit the site, our hosting and analytics tools may record:
IP address
Browser type and version
Device type and screen size
Pages viewed and time on each page
The site or search that referred you
Cookies:
We use cookies for:
Essential functions — keeping items in your cart and keeping you logged in. The site does not work without these.
Analytics — understanding which pages people visit so we can improve the site.
You can block or delete cookies in your browser settings. Blocking essential cookies will prevent checkout from working.
Who we share information with
We share information only with the services needed to run the store:
Service Purpose/What they receive
WooPayments/Stripe Processing payments Payment and billing details
USPS/UPS Delivering orders Name and shipping address
Google Analytics Site usage measurement Anonymized usage data
HostGator Website hosting Data stored on the site
Each of these has its own privacy policy governing what they do with that information.
We do not sell your personal information. We do not share it with advertisers or data brokers.
We may disclose information if required by law, or to protect our legal rights.
How long we keep information:
Order records are kept for 7 years for tax, accounting, and warranty purposes.
Analytics data is retained according to Google Analytics’ retention settings.
Your choices:
You may ask us to:
Tell you what personal information we hold about you
Correct information that’s wrong
Delete your information, where we’re not required to keep it
Stop sending you marketing email
Email [email protected] and we’ll respond within 30 days.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the GDPR. We honor those requests regardless of your location.
Marketing email
We only send marketing email if you’ve asked to receive it. Every marketing email has an unsubscribe link. Order confirmations and shipping notices are transactional and aren’t affected by unsubscribing.
Security
The site uses SSL encryption on every page. Payment information is handled by a PCI-compliant processor and never touches our servers.
No method of transmission over the internet is completely secure, and we can’t guarantee absolute security.
Children
This site isn’t directed at children under 13, and we don’t knowingly collect their information. If you believe a child has given us information, contact us and we’ll delete it.
Changes
We may update this policy. The date at the top reflects the most recent change. Material changes will be announced on this page.
Contact
Short Family Farms
25840 W Rockaway Hills Rd
Morristown, AZ 85342
[email protected]
928-304-3566