Shipping Policy

Last updated: 9/23/2026

Made to order:
Everything we sell is produced after you order it. Nothing sits in a warehouse.
That means there is a production step before your order ships. We account for this in the handling time below — the time frames on this page already include production.

Handling time:
Orders ship within 4 business days of being placed.
Most orders go out sooner. We quote the worst case rather than the average so the date you’re given is a date we can hold to.
Business days are Monday through Friday, excluding US federal holidays. Orders placed on a weekend or holiday begin processing the next business day.

Transit time:
Once shipped, delivery typically takes 1-5 business days depending on your location.
Total time to receive an order is handling time plus transit time.

Where we ship:
We ship to addresses within the United States.
We do not currently ship internationally.

Carriers and methods:
We ship via USPS.
Available services and their costs are shown at checkout.
Service Estimated transit Cost
Standard 1-5 business days calculated at checkout

Shipping costs:
Shipping is calculated at checkout based on our destination. The full cost is shown before you complete payment. There are no additional shipping charges after checkout.

Tracking:
You’ll receive a shipping confirmation email with tracking as soon as your order goes out. If you haven’t received tracking within 7 business days of ordering, contact us.

Address accuracy:
Please check your shipping address before completing checkout. We ship to the address provided.
If an order is returned to us because of an incorrect or undeliverable address, we’ll contact you. Reshipment requires payment of a new shipping charge.

Lost or delayed packages:
Once a package leaves our hands, transit is in the carrier’s control. If tracking hasn’t updated in 7 business days or a package is marked delivered but hasn’t arrived, contact us and we’ll open a trace with the carrier.
If a package is confirmed lost in transit, we’ll replace it at no cost to you.

Damaged in transit:
If your order arrives damaged, contact us within 7 days of delivery with photographs of the packaging and the item. See our Returns & Refunds page for how that’s handled.

Questions:
Short Family Farms
25840 W Rockaway Hills Rd
Morristown, AZ 85342
[email protected]
928-304-3566